Protecting the renewable investment you've already made.
AssetFort keeps solar, battery and hybrid systems performing the way they were designed to — with engineers who understand the equipment, not a call centre reading a script.
Renewable energy deserves professional care.
A modern renewable system is far more than solar panels. It's a network of hardware, firmware and connectivity that needs specialist attention for the whole of its operating life — usually fifteen years or more.
We don't simply repair faults. We help protect your investment.AssetFort was built to provide the ongoing expertise a renewable system deserves — for as long as you own it.
Included from day one, at no cost.
Every new Fort Energy installation includes two years of complimentary AssetFort membership. No sign-up required — it's already switched on.
- Unlimited remote engineering assistance*
- Telephone and email technical support
- Remote diagnostics and troubleshooting
- Wi-Fi and broadband migration support
- Monitoring portal assistance and password recovery
- Remote inverter and battery configuration
- Manufacturer warranty support and fault diagnosis
- Annual remote system health review
*Subject to fair usage. After 24 months, continued access is via AssetFort membership — see pricing below.
One simple plan, sized to your system.
Continue protecting your investment once the complimentary period ends. Every tier includes the same level of care — pricing scales only with the size of your system.
Suitable for most domestic installations.
- Up to 20 solar panels
- Up to 16kWh battery storage
Larger domestic installations.
- Up to 50 solar panels
- Up to 64kWh battery storage
Large residential and commercial systems.
- More than 50 solar panels
- Large or commercial battery systems
- Priority engineering support
- Annual remote health review
- Remote diagnostics
- Firmware & software guidance
- Wi-Fi & router migration support
- Manufacturer warranty liaison
- Smart tariff & export guidance
- Future upgrade advice
- One point of contact, always
Prefer to pay as you go?
Non-members can still get help, billed per call-out against our published rate card.
| Service | Typical charge |
|---|---|
| Telephone support (up to 30 minutes) | £45 |
| Remote diagnostics | £75 |
| Wi-Fi / router reconfiguration | £95 |
| Remote inverter programming | £95 |
| Remote troubleshooting session | £95 |
| Site visit | From £180 + travel |
Joining AssetFort is simple.
If your system wasn't installed by Fort Energy, that's no problem — here's how we bring it up to AssetFort standard.
Book an inspection
Book an AssetFort Renewable Energy Inspection for your system — launch price £250, usually £450 (inc. VAT).
We inspect your system
We assess the installation and identify anything that needs attention.
Quotation
If remedial work is required, we provide a clear, itemised quotation.
Join AssetFort
Once your system meets our engineering standards, you join on the same terms as Fort Energy customers.
Beyond membership.
Two further services, available to members and non-members, that keep a system safe, compliant and ready for the years ahead.
Renewable Energy Safety Inspection
A limited-scope electrical installation condition report, recommended every five years to keep a system safe, efficient and compliant.
- Solar PV
- Battery energy storage system
- Inverter(s)
- EV charging equipment
- Export limitation equipment
- Earthing & protective devices
GeneratorCare
Professional care for standby generators, so backup power is actually there when it's needed.
- Mechanical servicing
- Filters, oils & fluids
- Battery & charger testing
- ATS functional testing
- Proof run & load test
- Control panel inspection
The team behind the install, still behind the system.
Professional asset management
Your system treated as the long-term asset it is, not a one-off job.
Engineering expertise
Real inverter and battery knowledge — not first-line call-centre scripts.
One point of contact
One number, one team, for every question about your system.
Priority support
Members jump the queue over pay-as-you-go call-outs.
Annual health reviews
A standing check-up, not just a reaction when something breaks.
Safety inspections
Five-yearly EICR-standard checks, with a certificate to show for it.
Generator support
Standby power that's actually tested and ready.
Upgrade advice
Honest guidance on batteries, EV chargers and expansion, when it's genuinely worth it.
Register your interest.
Tell us about your system and we'll come back with the right AssetFort tier and a clear next step — no obligation.